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Wedding FAQs

Planning a wedding can be extremely confusing. When it comes to catering, the experienced catering staff at Nelson's is here to make sure everything goes smoothly. Check out a collection of questions that are frequently asked by brides just like you.

The Basics | Menu | Reservations | Locations

How do I get started?

Contact us to tell us more about your wedding. We’ll send you our menu and information, along with an invitation to our upcoming tastings. After you attend one of our tastings you’ll have a better idea what type of menu you’re looking for at your event.

What information should I send to you?

Please send along your contact information including bride and groom’s names, phone number, and email address. Feel free to include any details that you already know about your reception like approximate date, location, number of guests, theme and any specific requests that you have. Of course, the more information that you provide, the better we can serve you.

How do I sign up to attend a tasting?

To reserve seats, simply call or email us with the date and location you plan to attend. Please be sure to let us know of any specific items you know you are interested in sampling from our tasting menu! Remember to include any key people who are helping you make decisions (Mom, Dad, Maid of Honor, Best Man, etc) and let us know how many seats we should reserve (you can bring up to 6 people!)

Customizable Wedding Catering Customizable Wedding Catering

Are you able to handle special menu requests?

Of course! We understand that some of your guests may have specific dietary restrictions and we are dedicated to providing food that everyone at your wedding can enjoy. Please share any special requests with us so we can be mindful of these needs.

Am I limited to the set packages on your menu?

No, we encourage you to mix & match combinations to create your own unique package!

What additional services do you offer?

In addition to catering, we offer bar service, reception linens, china, and minimal decor services. If you book us for catering your reception, we do not require you use us for the bar or your reception linens – they’re simply additional services we offer should you wish to take advantage of them!

Wedding Reception Catering Wedding Reception Catering

Do I officially reserve my reception date?

We require a deposit which is then applied to the total balance due. Once a deposit has been received, your date will be considered reserved and added to our schedule. Don’t worry, you can change your menu and details later – in fact, we have brides book so far in advance that they have yet to narrow down a venue!

How far in advance do I need to reserve my date?

Because each wedding season differs, we cannot guarantee a date will remain available until a deposit has secured it. We encourage you to attend tastings and reserve your caterer as soon as you feel you’ve found the right fit for you and your family.

Catering Locations throughout Central Illinois Catering Locations throughout Central Illinois

Do you only cater to certain locations?

We specialize in off-premise catering, which means that we come to you! We have an extensive list of venues we work closely with, however, you are not limited to these venues.

What necessities do you need on site for catering?

Unless we’re feeding over 1,000 guests, or you have a carving station with a heat lamp, we do not require electricity for any of our standard buffet set ups. It is always best to have a back or side room (away from guest’s sight) for us to keep our back up equipment and food, however, we will not need any special equipment on-site.

Unless specified otherwise, you are responsible for securing tables and chairs from your venue, including tables for buffet service.